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Introduction

Scope and Purpose


This handbook applies to the planning, construction and commissioning phases of Multiplex projects across Australia and its purpose is to:

  • Describe our approach to quality, and the management of high risk activities in order to minimise defects.
  • Provide guidance on quality assurance and quality control.


References


The word:

  • ‘Must’ means mandatory
  • ‘Should’ means recommended.


Warning & Disclaimer


Nothing in this handbook is intended to or must remove or otherwise modify, replace or remove the obligations of designers or subcontractors.


This handbook (this website) is not intended to replace any code, standard or other regulatory document, or manufacturer’s recommendations. Neither is it intended to be a means to ensure compliance.


The technical details and recommendations in this handbook are provided for information purposes only and the user is responsible for ensuring that the designs, the products selected and systems used are in compliance with the relevant contractual requirements, building regulations, the National Construction Code, relevant Australian Standards and are fit for the intended purpose.



Our Strategy


Multiplex continuously seeks to improve culture and standards across its business and the broader industry. Multiplex works collaboratively with our clients, industry peers, suppliers and contractors to establish and integrate effective controls at the earliest opportunity. Our strategy is founded on embedding quality in business processes and decision making, and is underpinned by four key themes:

Management System Framework 


Multiplex has a management system framework that is applied throughout the business and on all projects we undertake. The structure of the management framework is described in Table 1 and must be read in conjunction with this manual.

Document Control


These procedures and standards will be monitored and necessary changes will be identified in the respective section and communicated to all relevant personnel


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